Refund & Cancellation Policy

Last updated: [DATE]. Because digital products can be copied or used immediately, refunds are limited as described below.

Cancellation

• You can cancel an order before it is delivered or activated by raising a support ticket. A full refund is issued.
• Once a download link, license key or activation has been delivered, the order cannot be cancelled.

Eligible refunds

• The product was not delivered within the time stated on the product page.
• The license key or account is invalid and we cannot replace it within [X] business days.
• You were charged twice for the same order.
• The product is materially different from its description.

Not eligible

• Change of mind after delivery.
• Incompatibility that was stated on the product page.
• Misuse, sharing or violation of the publisher’s terms.

How to request

Open a ticket from My Account → Support Tickets within [7] days of purchase, with your order number and screenshots of the issue.

Timelines

Approved refunds are sent to the original payment method through Razorpay within [5–7] business days. Bank processing time may vary.