Frequently Asked Questions

How will I receive my product?

Each product page shows its delivery method: instant download, license key, or manual activation. Everything you buy appears in My Account and is also emailed to you.

How long does manual activation take?

Usually within [X hours] during [BUSINESS HOURS, IST]. Your order shows “Pending Activation” until it is done, and we email you when it is ready.

Which payment methods do you accept?

UPI, cards, net banking and wallets through Razorpay. Cash on delivery is not available for digital products.

Do I get a GST invoice?

Yes. Download it from My Account → My Invoices. Add your GSTIN at checkout for a business invoice.

Where do I find my license key?

In My Account → My Licenses, and in your delivery email.

Can I get a refund?

See our Refund & Cancellation Policy.

How do I get help?

Open a ticket in My Account → Support Tickets. You will get email updates when we reply.