Grievance Redressal

In accordance with the Consumer Protection (E-Commerce) Rules, 2020, the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the details of our Grievance Officer are below.

Grievance Officer

• Name: Raj Kumar Gupta
• Designation: Proprietor
• Email: [GRIEVANCE EMAIL]
• Phone: [PHONE]
• Address: Mr. Automation, Ward No. 02, Mohalla Shanti Niketan, Girdhari Nagar, Near Exhibition Ground, Bulandshahr, Uttar Pradesh 203001
• Hours: [DAYS], [HOURS] IST

Process

• Email your complaint with your name, order number and a description of the issue.
• We acknowledge complaints within 48 hours.
• We aim to resolve complaints within one month of receipt.

For order issues, the fastest route is My Account → Support Tickets.